AlienXPOS vs AlienXCRM vs AlienXHRM: which do you need?
AlienXPOS, AlienXCRM and AlienXHRM are three connected business systems that share one set of records. AlienXPOS runs the counter, AlienXCRM runs customer follow-up, and AlienXHRM runs staff and payroll. You can start with one and add the others.
Reviewed by Pathmanathan Lathesh, Founder and CEO · Last updated
How the three products compare
All three share one set of records, so a business can run on one, two or all three. Here is what each one does.
| Feature | AlienXPOS | AlienXCRM | AlienXHRM |
|---|---|---|---|
| What it is for | Billing, stock and purchasing at the counter | Customer details, follow-ups and messaging | Staff records, attendance and payroll |
| Best first for | Grocery stores and supermarkets | Businesses that follow up customers on WhatsApp and SMS | Businesses that run payroll for their staff |
| Works offline | Yes — offline-first point of sale | Reaches customers by SMS, which needs no internet on their side | Records attendance and pay for the business |
| Built around | Offline-first billing in Sri Lanka | WhatsApp and SMS customer follow-up | Sri Lankan pay rules such as EPF, ETF and APIT |
| Shares records with | AlienXCRM and AlienXHRM | AlienXPOS and AlienXHRM | AlienXPOS and AlienXCRM |
Start with the problem, not the product
The right place to start is the thing that is costing you time or money right now. A grocery or supermarket that cannot trust its stock figure or keep billing when the connection drops should start with AlienXPOS.
A business losing customers because enquiries and promises are forgotten after a sale should start with AlienXCRM, which keeps follow-ups and WhatsApp and SMS messages against one customer record.
A business where payroll, attendance and EPF, ETF and APIT take too long each month should start with AlienXHRM. Whichever you choose, the others fit onto the same records when you are ready.
Choosing between the products
Which AlienX product should I start with?
Start with the problem that hurts most. If billing and stock at the counter are the pain, start with AlienXPOS. If customers are being forgotten after a sale, start with AlienXCRM. If payroll and attendance take too long, start with AlienXHRM. You can add the others later.
Do I have to buy all three products?
No. Each product works on its own. Because they share one set of records, adding a second product later means the customers, sales and staff already line up, with nothing to re-enter.
Do the AlienX products share data?
Yes. AlienXPOS, AlienXCRM and AlienXHRM share one set of records. The customer you bill in AlienXPOS is the same customer you follow up in AlienXCRM, and the staff you pay in AlienXHRM are part of the same business, not three separate lists.
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